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Door2Gate Stop at the airport

Door2Gate: the smart taxi from Charleroi Airport to Brussels and surroundings

Unbeatable price
Unbeatable price

Unbeatable price 💶

Punctuality guaranteed
Punctuality guaranteed

Always on time

Eco-friendly
Eco-friendly

Travelling by shuttle reduces CO2 emissions

Door2Gate: the smart taxi from Charleroi Airport to Brussels and surroundings

Door2Gate is the smartest way to get to Charleroi Airport from Brussels city center. Door2Gate picks you up from your home just like a taxi, but it's much less expensive because they let you share the journey with other passengers going the same way.
 


Going on a trip is always an exciting experience and getting to the airport shouldn't spoil all the magic. We take care of everything. All you have to do is book your Door2Gate on our website or app, specifying the time you want to arrive at the airport or the time you want to be picked up at the airport on the way back. Our system takes care of all the rest: it calculates the exact time of departure from your home after taking into account the traffic and sends you an email to confirm the exact time we’ll come to pick you up.

Area of operation

Our Door2Gate service operates in this area

CRL map

BOOKINGS

How much does a Door2Gate ticket cost?

The price depends on the journey requested. You can use the booking tool on our website to determine the price for you.

When is the latest I can book my ticket?

All journeys require you to book ahead of time, depending on the line, this time varies. We therefore recommend visiting the flibco.com website to verify the booking requirements for your specific journey.

When will the details of my journey be sent to me?
  1. Once the payment is made you will receive a confirmation email with a booking number and information about the meeting point and timetable for your Door2Gate service.
  2. You will receive a reminder email 12 hours before the scheduled pick-up.
  3. You will then receive a third email, three hours before your scheduled pick-up, with additional information such as the estimated arrival time at the meeting point, the estimated arrival time at the destination, and the model and registration number of the pick-up vehicle.
  4. You will receive a fourth and final email when the driver arrives, with their name and phone number. 
  5. You will receive a text message on your mobile phone at least 15 minutes before the driver arrives at the meeting point, with the driver’s phone number.
How much time should I allow before my flight leaves/after it arrives?

To the airport:

You should allow enough time so as not to risk the check-in desk being closed when you arrive at the airport. We recommend 30 minutes for flights within the Schengen area and up to 60 minutes for flights outside the Schengen area.

You are advised to arrive two to three hours before your flight leaves.

 

From the airport:

It all depends on the airport. Allow at least an hour.

Take into account the time it will take you to collect your luggage and clear customs.

Can I cancel or change my Door2Gate booking?

You can cancel a booking, if:

  1. it is at least twenty-four (24)  hours before the Door2Gate service arrives, in which case the full price is refunded in the form of a credit note;
  2. it is between twelve (12) and twenty-four (24) hours before the Door2Gate service arrives, in which case fifty percent (50%) of the ticket is refunded in the form of a credit note;
  3. it is less than twelve hours before the Door2Gate service, with no refund.
How much luggage can I take?

Every Door2Gate passenger can carry each:

 

  • Two bags in the boot of the vehicle:
    • Maximum size: 55 cm x 85 cm x 40 cm and 55 cm x 40 cm x 20 cm
    • Maximum weight: 25 kg and 10 kg

 

  • One carry-on bag:
    • Maximum size: 35 cm x 20 cm x 20 cm
    • Maximum weight: 10 kg

 

All wheeled bags, regardless of their size and weight, must be checked-in. Valuables such as cash, jewellery, precious metals, keys, glasses (sunglasses and/or spectacles), electronic devices (laptops, iPads, tablets, MP3 players, mobile phones, cameras), contact lenses, prostheses, medicine, important documents (diplomas, certificates, identity documents, passports, driving licences, securities, etc.), fragile items and all items valued at more than 300 euros must be transported in a bag that the passenger keeps with them and in sight during the journey, and not in a checked bag.These size and weight restrictions do not apply to orthopaedic and/or medical equipment belonging to customers with reduced mobility (subject to the space available for checked baggage).

Smart taxi between Charleroi Airport and Brussels and surroundings

Punctuality is a priority for us. We ask when you want to arrive at the airport so we can be sure to pick you up at exactly the right moment to get you there on time.
 
Our other priority is to guarantee you the lowest possible price. Our system calculates the best route and lets you share the journey with other passengers. That way we can always offer you much cheaper rates than taxis or traditional airport shuttle services.


Ready for your next trip? Sit back and relax, we'll take care of the rest.

Luggage included in the price
Luggage included in the price

2 checked luggage + 1 hand luggage

- 2 bags in the boot of the vehicle:
Maximum size: 55 cm x 85 cm x 40 cm and 55 cm x 40 cm x 20 cm
Maximum weight: 25 kg and 10 kg

- 1 carry-on bag:

Maximum size: 35 cm x 20 cm x 20 cm
Maximum weight: 10 kg