Door2Gate: the smart taxi from Charleroi Airport to Leuven

The price depends on the journey requested. You can use the booking tool on our website to determine the price for you.

All journeys require you to book ahead of time, depending on the line, this time varies. We therefore recommend visiting the flibco.com website to verify the booking requirements for your specific journey.

1. Once the payment is made you will receive a confirmation email with a booking number and information about the meeting point and timetable for your Door2Gate service.
2. You will receive a reminder email 12 hours before the scheduled pick-up.
3. You will then receive a third email, three hours before your scheduled pick-up, with additional information such as the estimated arrival time at the meeting point, the estimated arrival time at the destination, and the model and registration number of the pick-up vehicle.
4. You will receive a fourth and final email when the driver arrives, with their name and phone number. 
5. You will receive a text message on your mobile phone at least 15 minutes before the driver arrives at the meeting point, with the driver’s phone number.

To the airport:

You should allow enough time so as not to risk the check-in desk being closed when you arrive at the airport. We recommend 30 minutes for flights within the Schengen area and up to 60 minutes for flights outside the Schengen area.

You are advised to arrive two to three hours before your flight leaves.

From the airport:

It all depends on the airport. Allow at least an hour.

Take into account the time it will take you to collect your luggage and clear customs.

You can cancel a booking, if:

1. it is at least twenty-four (24)  hours before the Door2Gate service arrives, in which case the full price is refunded in the form of a credit note;
2. it is between twelve (12) and twenty-four (24) hours before the Door2Gate service arrives, in which case fifty percent (50%) of the ticket is refunded in the form of a credit note;
3. it is less than twelve hours before the Door2Gate service, with no refund.

Every Door2Gate passenger can carry each:

• Two bags in the boot of the vehicle:
  • Maximum size: 55 cm x 85 cm x 40 cm and 55 cm x 40 cm x 20 cm
  • Maximum weight: 25 kg and 10 kg

• One carry-on bag:
  • Maximum size: 35 cm x 20 cm x 20 cm
  • Maximum weight: 10 kg

All wheeled bags, regardless of their size and weight, must be checked-in. Valuables such as cash, jewellery, precious metals, keys, glasses (sunglasses and/or spectacles), electronic devices (laptops, iPads, tablets, MP3 players, mobile phones, cameras), contact lenses, prostheses, medicine, important documents (diplomas, certificates, identity documents, passports, driving licences, securities, etc.), fragile items and all items valued at more than 300 euros must be transported in a bag that the passenger keeps with them and in sight during the journey, and not in a checked bag.These size and weight restrictions do not apply to orthopaedic and/or medical equipment belonging to customers with reduced mobility (subject to the space available for checked baggage).