Can I cancel my ticket?
You can cancel your ticket online.
Cancellation is possible up to six hours before your booked departure time. To do this, log in to the site by entering your e-mail address and password and then go to the "My account" section and cancel the appropriate ticket(s).
The value of the ticket(s) will be credited to your personal account and will then be deducted from the total amount due for your next booking.
- For your journey to the airport we offer an additional insurance option for €2.09 (ticket cancellation, missed flight, damage, theft and loss of luggage).
- From the airport we offer an additional insurance option for €1.04 (ticket cancellation, damage, theft and loss of luggage).
Your corresponding return ticket is also covered with the insurance if you do not cancel this ticket.